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This Holiday season just remember your employees Please.
So I asked the service about a phone number for corporate headquarters in America, she said she would connect me, and then left me on hold, with Phillipino music playing for 10 minutes, I finally hung up.
In 1986, a leveraged buyout of the company was led by CEO Edward Finkelstein. In 1994, the company merged with Federated Department Stores. The company currently operates over 850 stores in the US.
The Macy’s corporate office is located in Cincinnati, Ohio.
It doesn’t matter how busy the customer managers are, they treat me and others around me with the upmost customer service.
My latest experience was with Jilly Avelos and Lumina Pitts at the Fairfield, CA Macy’s store. I tell you this because they were very kind to me in spite of the above. I credit Macy’s wisdom about hiring above average customer managers.
I think Macy’s has always offered quality and a great value.